Cigna consolidates international advertising and marketing organization with IPG

Healthcare large Cigna has consolidated its worldwide organization advertising and marketing account with Interpublic Group,…

Healthcare large Cigna has consolidated its worldwide organization advertising and marketing account with Interpublic Group, completing a overview that kicked off in February.

Cigna is consolidating its overall internet marketing business with the holding company, which will build a bespoke and flexible staff known as “Team Unleash” to service the business throughout the Cigna and Evernorth makes. The account is a large win for IPG, which held pieces of Cigna’s creative and digital business under McCann and R/GA, respectively.

Cigna ideas to faucet into sources and talent on-demand as wanted across the IPG community, from companies such as McCann Worldgroup, R/GA, Initiative, Acxiom, Kinesso, as nicely as other professional expertise in data and analytics, media and inventive. The new company structure will be finalized by July 1.

The customized crew will carry in a much more assorted established of marketplace gurus to evolve Cigna’s marketing tactic and retain adaptability across switching small business needs. The organization is also creating a press for simplification and integration across disciplines.

“We are thrilled that we are increasing our marriage with IPG,” Cigna chief marketing officer Kristen Lauria claimed in a assertion. “IPG understands our company, development technique and will help bring to existence the one of a kind price of our Cigna and Evernorth brand names as they separately contend in their respective markets and collectively appear alongside one another to make health care far more inexpensive, predictable and straightforward.”

The result is lousy news for Omnicom’s OMD, which has held the health care giant’s media account due to the fact 2014 and was reportedly defending the company, in accordance to Small business Insider.

As the fourth-major wellness insurance service provider in the U.S., Cigna expended an believed $60 million on advertising in the location in 2019, in accordance to Kantar. The company declined to provide up to date figures on the size of its account.

“Cigna is delivering huge development across the business and value to its quite a few stakeholders,” IPG CEO Philippe Krakowsky explained in a assertion. “We are excited to increase our present-day romantic relationship to help elevate its two electric power models in even a lot more meaningful strategies.”

McCann worked with Cigna on a 2020 marketing campaign thanking healthcare workers for their endeavours all through the pandemic. The enterprise also worked with R/GA final calendar year to launch Evernorth, which offers extra economical, flexible and individualized healthcare designs and was born out of the company’s 2018 acquisition of Categorical Scripts.

Lauria explained: “Our partnership builds on a powerful monitor document of good results that has assisted gas our development. The subsequent phase of our romance will generate a special product that will not only foster innovation but also reveal Cigna’s leadership as we go on our mission to enhance the overall health, wellbeing and peace of mind of individuals we provide.”

Krakowsky included: “We are proud to have played a aspect in very last year’s start of the company’s new well being products and services brand Evernorth, and glimpse forward to working across the entire enterprise and offering Cigna with a thoroughly-customized company model that gives obtain to talent and resources from across our portfolio.”


Irrespective of remaining a international health insurance giant, Cigna was impacted by the pandemic as charges connected to COVID-19 rose sharply and folks deferred care in other regions. The firm ended the yr, on the other hand, with $160.4 billion earnings and $8.5 billion in profit, up from $5.1 billion in 2019.

Health care has been a large development space for businesses during an otherwise tough yr. IPG persistently observed expansion from health care shoppers in the course of the calendar year, with Krakowsky calling out the sector through the company’s Q4 earnings phone as “our strongest performer all 12 months, and that skews incredibly heavily to the U.S. by the variable of two to 1.”

The Cigna pitch is the latest case in point of a international marketer consolidating its complete account with just one keeping corporation. Last calendar year, Walgreens Boots Alliance re-upped with WPP to run its whole $600 million account.